KMENA - Sales Intern, MENA

Your tasks

1. Administrative Support:

• Prepare and support sales-related documents (e.g., quotations, orders, contracts) in the current Krones system landscape, taking into account country and customer specifics

• Maintain and update customer databases and CRM systems.

• Organize and schedule sales meetings & presentations.

• Support Sales Coordinator to process Sales orders in the ERP system.  

2. Communication:

• Serve as the point of contact for customers regarding sales inquiries, updates, and complaints. (the intern can’t be the main point of contact to the customer)

• Liaise between the local & regional sales team, customers, and internal departments to ensure clear communication and efficient processes.  

3. Reporting:

• Support the team to Prepare and present sales reports, performance metrics, and forecasts.

• Support in Monitoring sales data and provide insights to improve team efficiency.  

4. Customer Relationship Management:

• Support the sales team in building and maintaining strong customer relationships. the intern can’t be the main point of contact to the customer)

• Follow up on customers on open quotations, outstanding issues, or potential upselling opportunities.    

Your profile

• Education: Bachelor’s degree 

• Experience: 2-3 years of experience in sales coordination, customer service, or a similar role. 

• Strong organizational and multitasking abilities.

• Excellent written and verbal communication skills.

• Proficiency in SAP, Microsoft Office and CRM software.

• Detail-oriented with strong problem-solving skills.

• Excellent time management, communication, and negotiation skills

• Ability to work in a fast-paced environment and meet deadlines.

• Team-oriented and proactive.

• Customer-focused and empathetic.

• Strong analytical mindset and adaptability.