After Sales Coordinator Intern
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Reference number 2025-0856 Date 30. June 2025

After Sales Coordinator Intern

Division
Administration / Law, Customer Service / Academy, Sales
Company
Krones Center East Africa Ltd.
Location
Nairobi, Kenya
Join as
Graduates
Worktime
Full-time

The After Sales Coordinator-Intern will contribute to the organizational goal by ensuring interactions with customers and Krones internally for all matters relating to spare part quotations and orders.

Your tasks

  • Coordinate enquiries, quotations, and orders for all LCS products
  • Clarification of all queries before orders are placed.
  • Follow up on the status of each order with the supply chain department and keep all stakeholders informed on the status.
  • Use the escalation procedure to prevent order delays by being proactive.
  • Process invoicing and shipping documentation accurately and timeously.
  • Work closely with the Finance Department to clear up any queries and/or discrepancies.
  • Follow up with customers on OPEN quotations to ascertain the status of a potential order.
  • General administration/filing
  • Support the LCS sales team in driving sales.
  • Responsible for checking and issuing credit notes in close collaboration with the finance department.
  • Takes on responsibility and communication, especially in conflict situations and customer complaints.

 

Your profile

  • Degree/Diploma in Business Management or Business Administration
  • Minimum 6 months’ experience in a similar role
  • Self-motivated, independent, solution orientated, deadline driven individual with good time management skills.
  • Good communication skills (written and verbal)
  • Excellent sales & negotiation skills
  • Attention to detail.
  • Ability to work under pressure.
  • Strong business administration skills
  • Client focused
  • Pricing knowledge
  • Customer relations
  • MS Office
  • Knowledge in SAP is an added advantage.

Your application

Interested? Apply online now!

If you meet the above-mentioned qualifications and thrive in a collaborative, dynamic environment, we encourage you to apply for this exciting opportunity on or before 14/07/2025

* To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.
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